This Web site "StoreMore.in" is owned and operated by StoreMore Storage Solutions Private Limited (herein after referred to as “SSS” / "Company"). SSS is a company registered under the laws of the Indian Companies Act and is in operation since 2014. StoreMore is a brand owned by SSS. The StoreMore brand, logo and mascot are a property of SSS and are the subject of a trade mark application.

PLEASE READ THE STATEMENT CAREFULLY. IF YOU [USER / CLIENT] DO NOT WISH TO BE BOUND BY THE TERMS AND CONDITIONS MENTIONED HEREIN, KINDLY REFRAIN FROM ACCESSING THE WEB SITE. ACCESS TO THIS SITE SHALL BE DEEMED TO BE AN ACCEPTANCE OF THESE TERMS AND CONDITIONS. BY USING THE WEB SITE, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AS APPLIED TO YOUR USE OF THE SERVICES PROVIDED ON THE WEB SITE AND YOU ARE DEEMED TO HAVE READ AND UNDERSTOOD ALL OF ITS CONTENTS AND IMPLICATIONS.

Context

The Terms of Service (the "TOS") govern your use of services made available from or through this web site. “SSS” may change the Terms and Conditions from time to time, at any time by posting such changes on the Web Site.

Registration and Storage Services Agreement

  1. You (Client) must register with us in order to use the website / application and subscribe / purchase products and services.
  2. You must provide certain information as laid out in the online registration form to complete registration and use of the Services.
  3. You must provide accurate & complete information and keep the information up-to-date at all times.
  4. You must also sign a Storage Services Agreement which shall mention these terms of service and the details of the scope of work to inculde any other special conditions or services offered to You by the Company which are not covered under these Terms of Service.

Services and products / items offered

General Terms of Service

  1. SSS reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of SSS's systems as well as its clients and users interests are and remain, well-protected. Towards this end, SSS may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.
  2. If SSS, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then SSS may cancel the said orders at any time.
  3. No waiver by SSS of any provision of these Terms of Service shall be binding except as set forth in writing and signed by its duly authorized representative.

Specific Terms [Space Offered]

  1. SSS reserves the right of allocate space for the safe storage of products and SSS boxes although unsuitable items / products may not be allowed to be stored. SSS will not be responsible for any storage denied due to the aforesaid reason. No refund would be applicable in case SSS denies storage under such circumstances.
  2. The pictures on the website, including amenities and facilities provided are for reference only. For any discrepancy that exists between the website pictures and actual settings, SSS is not liable and responsible.
  3. The booking of storage space is not confirmed until receipt is acknowledged.

Term / Duration of Storage

  1. The term of storage begins on the first day on which the Company receives the Material.
  2. These Terms of Service shall be binding upon the Client till such time as the Material remains in storage at a StoreMore facility.
  3. The Client has the right to ask for return of goods by placing such a request under these Terms of Service.

Termination of Booking

  1. Either Client or the Company may terminate the booking, subject to the terms mentioned in the Terms of Service, cancellation and refund policy and any other related policy mentioned on the Website or any other Special terms / disclaimer given by SSS in the Storage Service Agreement.
  2. The Termination of booking will also terminate the Storage Services Agreement signed between You and the Company.
  3. The Client agrees to make all payments due to the Company including past due charges, including the storage and service charges, notice period, if any before the termination of booking.

Ownership of Material provided by Customer for Storage

  1. The Client warrants that it is and will be the owner or legal custodian of any Material stored with Company and agrees that, in the event that Company is made a party to any litigation by reason of having possession of stored Material, the Client will indemnify, hold harmless and defend Company from and against any costs, losses, damages or other liabilities, including legal fees resulting there-from.

Access to Stored Material

  1. The stored Material shall be delivered only to the Client or to a person authorized by the Client.
  2. The Client represents that the Client has full authority to order any service for removal of the stored Material, and to deliver and receive such Material through a request made through the Website
  3. The client also agrees with the Company that the Company has the right to not entertain any request for removal / delivery of material which is not made through the Website.
  4. The request for removal of stored Material is not confirmed until receipt is acknowledged.
  5. The Company assures the Client that it will try and fulfill the request for removal of Material on the date requested by the Client.
  6. The Company reserves the right to change the date of removal after consultion with the Client.
  7. The Company assures the Client that any such change of date shall not exceed 3 business days unless requested and agreed upon by the Client.

Restrictions on stored material

  1. The Client shall not store with the Company, any narcotics, arms, ammunition, food, perishable goods, liquids, gasses, living or dead plants or animals, waste, materials which are flammable, explosive, toxic, polluted, contaminated, radioactive; organic material or that which might attract vermin or insects, or any other materials which are otherwise illegal, dangerous and unsafe to store or handle in an enclosed area.
  2. The Client shall not store negotiable instruments, cash, jewelry, antiques or items that have intrinsic market value.
  3. The Company has the right to open and inspect any materials tendered by the Client for storage and to refuse acceptance of any material.
  4. These Terms of Service only provide the Client with the right to store Material approved and accepted by the Company and does not give rights to access or tenancy in any particular portion of the Company's offices and storage facilities at any location.

Limitation of Liability

  1. The Company shall exercise such care in regard to the Material as a reasonably careful person would exercise in like circumstances. The Company shall not be liable for any loss or damage to stored Material, however caused, unless such loss or damage resulted from a failure of Company to exercise such degree of care. Company's liability, if any, for loss, damage, or destruction, however caused, to part or all of the Material stored hereunder shall be limited to Rs.100/- (Rupees One Hundred Only) per box/item.
  2. The Client agrees with the Company that the insurance of your Material shall be the responsibility of the Client and the Company shall not be taking any insurance on the Material and the Company’s liability shall be limited by this clause.
  3. If the Company is unable to provide any service herein contemplated because of acts of God or public enemy, seizure or legal process, strikes, lockouts, riots and civil commotions, or other reason beyond the Company's control, or because of loss or destruction of goods for which the Company is not liable, or because of any other reason provided by law, the Company shall not be liable for failure to carry out such instructions or services.

Payment, Cancellation and Refunds

  1. The Client agrees to pay the Company according to the rates agreed on and listed on the Website at the time of the booking and mentioned in the Storage Services Agreement.
  2. The client also agrees to pay all other service charges for any additional services as mentioned in the Storage Services Agreement.
  3. The rates will remain in effect till the last date on which the goods remain in storage or 12 months from the time of booking, whichever is earlier.
  4. The Client agrees with the Company that the Company under no circumstances is bound by the rates after the expiry of 12 months from date of booking.
  5. The Client understands that the new rates can either be greater than or lesser than the rates on which the Client made the first booking and the Company has complete authority to increase or decrease the rates for all services.
  6. If the Client wishes to change the storage plan or location of the facility chosen at the time of Booking, the rates mentioned on the website on the day of such extension / change shall be valid. The Client and the Company shall enter into a new Storage Services Agreement and a new booking shall be made for the same.
  7. The Client agrees to pay for storage and service in advance.
  8. The payment can be made through a bank transfer from the Website or through Cheque / Demand Draft in the favor of the Company.
  9. The Client gives the Company complete authority to raise a monthly invoice on the Client and send an intimation of the same to the Client through mail / mobile sms / any other acceptable mode of communication.
  10. If the Client fails to make any payment within FIFTEEN (15) days of billing, late charges will apply at the rate of 15% per annum on the unpaid amount.
  11. If a bill remains unpaid for sixty (60) days, Company shall have the option of any or all of the following:
    1. Terminate this Agreement,
    2. Withhold services,
    3. Destroy/ sell / auction the stored Material.
  12. SSS also has a separate set of rules governing the cancellation and refund and all cancellations and refunds shall be processed as per the Cancellation and Refunds Policy on the Online Portal.

Liability Disclaimer

The warehouses, transportation and other supplies [collectively called suppliers] providing services for SSS are or may be independent contractors and not agents or employees of SSS or its affiliates. SSS and its affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. SSS and its affiliates have no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays or acts of any government or authority.

Force Majeure

  1. “SSS” shall not be liable for its failure to perform under this agreement as a result of any event of the Force Majeure events like acts of god, fire, war, sabotage civil unrest, labor unrest, action of statutory authorities and local / central government, change in laws / rules / regulations, affecting the performance of SSS.

Language, Disputes, Governing Law and Venue

  1. These Terms of Service have been written in English (India). To the extent any translated version of this agreement conflicts with the English version, the English version controls.
  2. The laws of India without regard to its conflict of law principles shall govern the Terms of Service.
  3. The user agrees to submit to the personal and exclusive jurisdiction of the courts of New Delhi, India for the purpose of litigating all such claims or disputes.